What insurance do you accept?
Our goal is to provide the utmost in assistance and coordination with all of our participating health insurance providers as well as Medicare. We are pleased to be participating providers for Medicare and almost every other major health insurance plan. We are specialists, so we only accept primary health insurance, we do not accept vision insurance. Click Here to learn more about our Insurance policies.
Do you do regular eye exams? Can you fit me for glasses/contacts, too?
No. Retina & Vitreous of Texas does not provide prescriptions for glasses or contacts. We are completely focused on the back of the eye. That means we don't provide Lasik eye correction, cataract, or glaucoma treatment, either. However, we are happy to refer patients to these types of specialists if needed. Learn more about diseases and treatments that our retina associates are specialized in here.
Am I going to be dilated?
Yes. It is standard procedure for RVT to conduct our own eye exams for our patients, new and current. This includes eye dilation. We do this to keep record and monitor the eye and to track your condition. Dilation usually lasts about 4-6 hours. We recommend coming with a companion to drive you home, especially if this is your first visit. Dilation can impair everyone a bit differently.
What do I need to bring to my first visit?
We ask that you bring your insurance card and driver's license or ID. We also have patient forms that can be completed and submitted online, click here.
I do not have insurance, do you offer self-pay?
Yes. We offer a self-pay option. We do require a $250 deposit for your visit. Click here to learn more about our self-pay policy. Self-Pay patients are entitled to a "Good Faith Estimate," click to learn more.
I forgot to get a school note when I was there. Can I still get one?
Of course! Just reach out to us at (713) 799-9975, and let one of our staff know that you need a school note and for what dates. They will ask for an email to send you the note.
How do I get a refill on my prescription?
Reach out to your preferred pharmacy and let them know that you need a refill. They will get in touch with us for approval and then they will let know you when your prescription is ready for pick-up.
If I have diabetes do I have to go to a retina specialist?
We highly recommend visiting a vitreoretinal specialist as well as your optometrist every year. This is the best way to ensure that any eye issues that are common among those with diabetes can be monitored and treated to ensure that your eye health can be maintained and any issues can be caught early. Learn more about diabetic retinopathy here.
What are your COVID policies?
Click here to learn more about our COVID-19 response and the actions we have been taking since March 2020 to protect our patients and staff.
How do I get my most recent visit note(s)?
To access any of your visit notes, to upgrade your demographic or pharmacy information, or to pay a bill with us you can log in to your Patient Portal. You can access this 24/7 by computer using the link provided or you can download the PocketPatient app for either Apple IOS or Android devices. You may also call us and we can set up for your notes to be faxed or picked up. If you need any assistance setting up your portal or resetting your password please call us at 713-799-9975.
The URL Login for the portal is retinatexas.ema.md .